Terms of Service

These Terms of Service ("Terms") govern your access to and use of Neurture (the "App") and the website located at neurtureapp.com (the "Site"), operated by Neurture ("we," "us," or "our"). By using the App or Site, you agree to these Terms.

1. Non‑Medical Service

Neurture is not a medical device and does not provide medical care, diagnosis, or treatment. The App offers educational content and self‑help tools. It is not a substitute for professional clinical advice. If you are in crisis or believe you may harm yourself or others, contact local emergency services immediately.

2. Eligibility

You must be at least 13 years old to use the App. If you are between 13 and the age of majority in your jurisdiction, you may only use the App under the supervision of a parent or legal guardian who agrees to these Terms.

3. Accounts and Subscriptions

Some features may require an account or paid subscription managed through Apple App Store or Google Play. Pricing and billing terms are presented at purchase and subject to each platform’s policies. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Acceptable Use

• Do not use the App to post or transmit unlawful, harmful, or abusive content.
• Do not attempt to reverse engineer, decompile, or interfere with the App’s operation.
• Do not use the App in any manner that violates applicable laws or regulations.

5. Intellectual Property

The App, Site, and all related content are protected by intellectual property laws. We grant you a limited, non‑exclusive, non‑transferable license to use the App for your personal, non‑commercial purposes. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6. Privacy

Your use of the App and Site is also governed by our Privacy Policy, which describes how we collect, use, and safeguard information. Please review it at /privacy-policy.

7. AI Features, Usage, and Bias

The App may use AI services to provide supportive suggestions and help route you to relevant tools (e.g., meditations, prompts). AI outputs can be inaccurate or incomplete and should not be relied on as professional advice. Use your judgment and consult a qualified professional when needed.

• Data use: We send only the text you provide for AI processing. We do not use chat data to train our own models. For chat, we use OpenAI’s API; per OpenAI’s policy, API data is not used to train OpenAI models and may be retained for up to 30 days for abuse monitoring (subject to their policy).
• Bias monitoring: We review prompts and sampled outputs for tone and fairness, avoid sensitive demographic assumptions, and iterate to reduce biased or harmful responses.
• Human oversight: We design AI to assist—not replace—human judgment. You always decide what to act on.

8. Disclaimers

THE APP AND SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR‑FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP OR SITE.

10. Termination

We may suspend or terminate your access to the App or Site at any time for any reason, including if you violate these Terms. You may stop using the App at any time. Some provisions, by their nature, survive termination.

11. Changes to These Terms

We may update these Terms. We will post the updated Terms on this page and update the “Last Updated” date above. Your continued use of the App or Site constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms? Contact us at support@neurtureapp.com.